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Frequently Asked Questions

Luna mattresses stand out in the market because they don't rely on a single material, but instead focus on intelligent hybrid layering that solves the typical drawbacks of traditional mattresses.

Here are the 4 pillars that make them different:

1. "Active Massaging" System (The convoluted topper)

Unlike mattresses with a smooth surface, Luna's double convoluted topper isn't just for softness. The "peaks and valleys" design creates micro-pressure points that stimulate blood circulation as you move in your sleep. It's like receiving a passive massage that prevents limb numbness.

2. "Aqua-Foam" Core (Dynamic support)

While many competitors use rigid polyurethanes or springs that can creak, Luna uses a water-expanded core. This material is:

  • More breathable: Open-cell structure that doesn't retain moisture.
  • More eco-friendly: Produced without CFCs or harmful chemicals.
  • More elastic: Responds to weight fluidly, avoiding the "sinking" effect.

3. Adaptive Memory Casing

Luna's Memory isn't just a simple top layer, but a true enveloping shell. This allows for the "cloud" sensation typical of memory foam, but without excessive heat, thanks to the combination with the underlying layers that facilitate airflow.

4. Certified postural wellness

The combination of these three elements is specifically designed to keep the spine aligned. Luna technology is engineered for those who suffer from muscle tension upon waking, offering a balance between the conforming feel of Memory foam and the support of the water-expanded core.

A "bed-in-a-box" mattress is a high-quality mattress that, thanks to cutting-edge compression technologies, is mechanically vacuum-sealed and rolled to be placed in compact, easy-to-transport packaging.

Why choose a Luna bed-in-a-box mattress?

  • Protected Hygiene: The vacuum seal seals the mattress at the factory, ensuring that no one touches it and that it remains totally protected from dust, moisture, and bacteria until it's opened in your home.
  • Agile Delivery: No more problems with narrow stairs or small elevators. The box is designed to be easily handled by one person and quickly delivered by express couriers.
  • Eco-Friendly: By reducing the volume by 70%, we optimize space on transport vehicles, drastically decreasing $CO_2$ emissions during shipping.

Once opened, does it return to its original state?

Absolutely yes. Thanks to the resilience of the water core and Memory foam, once removed from the box and the protective wrapping is cut, the mattress regains 100% of its original shape and height in a few hours.

Usage Tip: We recommend waiting 12 to 24 hours before sleeping on it to allow the technical materials to fully re-oxygenate and offer you maximum massaging comfort.

Thanks to the high-density water core and the quality of the Memory foam cover, Luna mattresses effectively prevent premature sagging. The open-cell structure allows for constant breathability, protecting the materials from moisture (the main cause of deterioration), ensuring a longer average lifespan than common mattresses on the market, estimated at over 10 years.

1. Results and Health Benefits

Descriptions related to "massaging," "regenerating" effects, or improved circulation refer to the product's construction characteristics and the general benefits reported by users. The Luna mattress does not substitute medical opinions, diagnoses, or treatments. If you suffer from chronic spinal conditions or severe sleep disorders, we recommend consulting a specialist before purchase.

2. Subjectivity of Comfort

Comfort is a subjective parameter. Although the Luna system is designed to adapt to most body types thanks to its hybrid core and memory foam, the perception of "softness" or "support" can vary from person to person. We cannot guarantee that the mattress will resolve specific insomnia problems related to factors not dependent on physical support.

3. Adaptation Period

The human body can take 20 to 30 days to get used to a new sleeping surface, especially when transitioning from a spring mattress to one with Memory foam and a water core. Any slight initial discomfort is often part of the normal postural adaptation process.

4. Graphic Representation and Dimensions

Images and technological renderings (including cutaway views of the internal layers) are for illustrative purposes only to explain how the product works. The color of the internal foams or fabrics may undergo slight chromatographic variations that do not affect technical quality. Product dimensions may vary by +/- 1-2% due to the elastic nature of the materials, as stipulated by industry textile tolerances.

5. "New" Smell

Since it is vacuum-sealed immediately after production, upon opening, the mattress may emit a characteristic "new" smell. This smell is completely harmless and will dissipate completely by airing the product in a well-ventilated room for 24-48 hours.

Enjoy our 60-night at-home trial.

We give you two full months to test Luna's quality. If you're not convinced, we'll come and pick it up and refund every cent. No worries.